We will explain in detail before customers buy, so that customers can fully understand; customers can also directly call the inquiry hotline, email, Whatsapp and this website message and online quotation.

The pick-up period for the rough diamond setting service is 3-5 working days from the invoice date

 No, we will find some diamonds with similar price for comparison and purchase when our customers visit us.

No, guests can take their time to consider.

Yes, you can. The first engraving is free of charge, after that the cost of each change is HK$300.

Yes. The cost of each ring refurbishment is HK$300.

After the purchase of any ring, there is a free ring resizing service for one time and HK$300 for each time thereafter.

We have a lifetime warranty. After the purchase, you are welcome to visit our store at any time, we provide free ultrasonic cleaning service, free inspection of ring inlay condition. If the product is damaged, DiamondAsia-hk promises to repair it at cost only.

It is recommended that diamond products be cleaned with jewelry cleaner or neutral cleaner with a soft toothbrush to keep the jewelry shiny and new.

Depends on the degree of damage. General repair time is about five working days.

Orders must be paid at 50% of the total amount at the time of order.

Cash, bank transfers, credit cards (Visa, Master, UnionPay). 

Please contact our store clerk for assistance, we can retrieve the customer's phone number and date.

All custom design services will provide customers with manual or computer drawing, and customers can make changes according to their own requirements and concepts.

Drawings for custom services will be sent to customers for confirmation within five working days.

After confirming the order, the order time is about 6 to 8 weeks.